Please check Instagram for our current turn around time and shop opening information!

FAQ

•Turn around time?

▶️ As I am a full time working Mama orders will be shipped in 4 weeks from purchase date.  Of course, we try to make this turn around time shorter, but may need the full amount of time  

•How do I care for my items? 

▶️Hand wash and lay flat to dry.  Never put your beanies in the dryer.  You may fluff up the faux fur pom by blow drying on low with cool air.  

•Are custom orders available? 

▶️Yes!  Let me know what you have in mind, I love to make your visions come to life! 

•Returns/exchanges 

▶️ We want you to be excited about your item!  Though, each item is handcrafted in the order it is purchased. Due to the amount of time required to create each product, we do not carry any items in stock. Therefore, returns are currently unavailable. It is the customer’s responsibility to choose the correct size for their items.  However, if you accidentally order the wrong size, I am happy to re-make your item for $5 off the original item price. Standard turn around time will be applied to these orders unless the rush fee is also purchased. Please contact me via email If you need to re-order your item so I may provide the discount code. If you have any questions regarding sizing, PLEASE contact me prior to ordering. 

I truly appreciate your understanding!